Sales Terms

  • 33% deposit secures a building slot.
  • 1/3 payable when the guitar has reached the “white stage”, (prior to polishing and set up.)
  • Final payment upon completion of guitar / violin and prior to shipping.
  • 3 month delivery from deposit date, dependant on work required.
  • All guitars and the hard wear etc remain the property of GGV until final payment has been received and cleared.
  • If customer wishes to change the design of the guitar when it has been agreed, and work has started, a premium will be due of X pounds.
  • If a customer cancels the commission the deposit will be forfeited and a surcharge applied to the value of the expenditure on materials.
  • Warranty, TBA
  • Delivery of the guitar can be arranged for the customer world wide and insured.
  • GGV customer can pay the costs directly to the shipper or arrange it through GGV.
  • GGV will not be responsible for any damage incurred to the instruments whilst in transit.
  • GGV will not be responsible for damage caused by liquids, eg water, beer, spirits, alcohol of any kind. Neither if immersion, dropping, kicking, stamping, running over.
  • Use of non recommended cleaning agents used on the guitar will invalidate the warranty.
  • Any work carried out on the instrument after delivery has taken place , other than by a GGV employee, will invalidate the warranty.